You are fully covered by Automobile Association (AA) Roadside Assistance Service
which is available throughout New Zealand. You can phone AA tollfree on:
0800 734 543 (free from a public telephone) or *222 from your mobile.

Yes, all cars come with reverse camera, USB port, Bluetooth, CD, Radio etc.

A valid credit card with same driver’s name is required to hire with us. The applicable
excess amount for your hire will be held as an authorisation on your card as security,
and released at the end of your hire. We do not accept cash for the bond security.

You do not need to pay anything up front, unless you wish to. We accept Cash, Eftpos,
Credit card (Visa and Mastercard only, NO Amex), Debit Card, Wechat pay, Alipay,
China Unionpay. No credit card surcharge.

We offer FREE pickup and drop off services between Auckland airport and our
Auckland Branch, no matter how many days you hire.
For pick-up: Your booking confirmations contains full pick up details.
For return: Please allow sufficient time for us to inspect the vehicle and transfer time
to the airport.

Unlike other car rental companies, we are happy to provide “guarantee model” offer on
most of our cars. If you selected the car with “guaranteed” mark on, then yes, you will
get the exactly what you selected. Note: we do NOT guaranteed color and kilometers.

It may very different to driving between NZ and your country. We are strongly
recommend you to take the time to read the useful information by click “Driving in
New Zealand”. (11 languages Included)
Also you can test your driving skills on “NZ Driving Quiz”, it is a free app available on
the App store and Android play store.

Yes you can if you are at least 21 years old. Also hold a current valid New Zealand
License or International drivers license with English translation copy, or international
driving permits (IDP). We offer the driver license translation service, fees depends on
driver license issued country.

You pay what you see. We do not have any hidden fees. Prices are in New Zealand
dollars (NZD) and include Goods and Services Tax (GST) at 15%.

Simply go to or email us at or call our toll free on
0800 000 000 from NZ, or +64 9 666 8888 from overseas.